Integrated Human Factors Cybersecurity Services

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Do Your Incident Investigations Often Identify the Root Cause of a Cybersecurity Breach as “Human Error” and Stop There?

Humans are a key element of your cybersecurity system but are often not adequately considered. Instead, the focus is traditionally on technical solutions to cybersecurity. As a result, humans are often considered the "weak link" and are targeted through phishing attacks, social engineering and so on. This is where technical solutions alone are inadequate.

IHF Provide a Human-Focused Approach to Cybersecurity to Support Technical Solutions

Award-Winning Global Human Factors Specialists

The IHF Cyber solution considers all aspects of the cybersecurity system — human and technical — at an individual and organisational level, using human factors three nodes of culture analysis, monitoring and threat investigation.

The Three Human Factors Nodes of Cybersecurity

Cybersecurity Culture Analysis

Through the use of established industry tools, we can assess where your organisation sits in terms of culture and behaviours related to cybersecurity. This analysis can then be used to set a baseline score that can be tracked along with other KPIs. The analysis can also identify areas of focus to improve your organisations overall cybersecurity risk. For example, do personnel see cybersecurity as solely IT's responsibility? If so, we can develop interactive awareness sessions to communicate the need for everyone to take responsibility.

Cybersecurity Monitoring

Using techniques and skills developed from working in several high-risk industries such as aviation and nuclear — as well as cybersecurity — we can understand the organisational, physical and psychological factors that lead to human errors. From these understandings, appropriate targeted mitigations can be implemented to address the actual root cause. For example, was the human error attributed to your cybersecurity due to burnout? We can help review and balance the workload to reduce risks related to burnout.

Cybersecurity Threat Assessment

By taking a view of the entire cybersecurity system including the human and technical elements, we can identify the biggest cybersecurity risks and provide mitigations. For example, are personnel providing workarounds to security policies and procedures in order to meet tight timelines? We can identify this and help you to ensure these policies and procedures can be seamlessly implemented without impacting productivity.

Enable Cybersecurity Continuous Improvement Internally Whilst Learning Lessons From External Incidents

As well as investigating specific incidents within your organisation we can review incidents that happen across industries and feed learning from these back into your organisation to ensure you are protected against the latest threats. The three human factors nodes of cybersecurity can be applied as a package or individually according to your business needs. We also offer tailored cybersecurity solutions, to fit individual requirements.

Could your human factors practices be improved?