Healthcare

From Board to Ward, IHF works with a variety of healthcare trusts and boards across the UK. We have consult and train for a variety of concerns including patient journey mapping, ward lay-out and optimisation, fatigue management and communication, as well as conducting Human Factors awareness training for staff at all levels.
HF integration can help with a great many things in a modern hospital setting. Implementing a holistic HF strategy in a hospital or other healthcare environment can improve staff morale, help save money by avoiding duplication, improve patient care as well as reducing potentially costly errors.
Some examples of our work include:
Royal Wolverhampton NHS Trust : Development and delivery of a Human Factors Integration Plan (HFIP) for a new state-of-the-art Urgent and Emergency Care Centre (UECC) at New Cross Hospital in Wolverhampton. Detailed process mapping, including process flow, ergonomics, metrics, leadership and roles and responsibilities were critical to eliminating initial teething problems with this facility.
Milton Keynes University Hospital Trust: Delivery of HF Awareness Training (HFAT) and HF Train the Trainer (TtT) training to support and improve patient safety, with a specific focus on the Women and Childrens’ Clinical Service Units (CSUs).
Training

IHF designs, develops and delivers highly experiential and interactive training for organisations of all sizes within the Oil & Gas sector. These courses include:

  • BBT
  • Clinical Human Factors
  • NOTECHS and CRM
  • Train the Trainer
  • e-Learning
  • CRM

Document Design & Use

IHF is highly skilled at Gap Analysis, development and production, and re-design and reformatting of documents in isolation or as part of a wider HF intervention.

Shiftwork

IHF are industry experts on Fatigue Risk Management (FRM) – audit, re-design, implementation and review.


Workload & Staffing Levels

Task Analysis and Time Line Analysis, and measuring the impact of Performance Influencing Factors (PIFs) are some of the techniques IHF have used to improve safety and business performance as a result of improving inefficient workload and staffing levels.


Communication

IHF can conduct evaluation of communication, decision-making, awareness, workload and Team Performance Analysis within the framework of the SHELL model.

Tasks

Safety Critical Task Analysis (SCTA), Cognitive Task Analysis (CTA), Task Analysis (TA), Human Risk Analysis (HRA)


Competence Management

CoW Training, NOTECHS Assessment & Measurement


Incident/Accident Investigation

Critical Incident Technique, Root Cause Analysis, Fault/Event Tree Analysis


Safety Systems

Procedural Review, Barrier Models, SHELL, Dirty Dozen

Management of Change (MoC)

Gap Analysis, Document review & Design/Re-Design


Procedures

Task Analysis, Cognitive Task Analysis, Safety Critical Task Analysis, Organisational Walkthroughs


Project Planning, Design & Execution

HFIP, ISSoW replacement programs

Facilities & Workstation Design

Link Analysis, SHERPA, Anthropometric Assessments, Ergonomic Assessments, Tooling Layouts

Questions?

If you have any questions about human factors and what we can do for your business, please don't hesitate to contact us.

Introduction to Human Factors

Introductory course for Human Factors and how they can impact your work.
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Situational Awareness

We guide you through a number of SA hazard risks and how to recognise them.
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Human Factors for Nursing

A two-day introduction to Human Factors for Nursing and the impact human factors has on both patient and practitioner well-being.
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Human Dynamics Training

Reduce human error, increase reliability and harness the collective power of a team with with our Human Dynamics Training.
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Risk Assessment Team Leader

The RATL course is aimed at experienced risk assessors, to enable participants to preside over better semi-quantitative risk assessments.
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